Refunds and Returns

BookinEasy will only refund customers in the following circumstances:

  1. Booking Cancellation
  2. A double booking error/ Availability issue

BookinEasy will issue a refund within 72hrs of a booking being made and paid for provided all requested information is supplied timeously and there is a reason provided. Refunds/ returns are first secured from the establishment where the booking was taken and from there paid out to the guest.